Home Hero Reviews
(Rated by 12 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.5
Base on 12 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.3
- Shipping & Delivery4.3
- Return Policy4.6
- Good Value4.5
- Customer Service4.6
Recent Customer Reviews (12)
Anna Hendricks
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Laura Busch
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Jewell Ortiz
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Vanda Pusztay
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Erik Engel
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Dieter Ackerman
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Tammy Holt
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Kenneth Ellis
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Angela Kimber
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Arridano Martin
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Home Hero Pricing
Kitchenware items
$10.99 - $79.99
Larger sets like cookware or knife blocks
$59.99 - $350.99
Wholesale knife sets
$147/month
Roof Replacement
$7,923 - $24,646
Roof Repairs
$382+
Hometown Heroes Program
up to $35,000
Home Hero Pros & Cons
Pros
1
Simplifies Home Management: Reduces stress by organizing all home-related needs in one intuitive platform.
2
Saves Time and Effort: Automates routine processes like utility setup upon moving in and maintenance handling.
3
Enhances Convenience & Reliability: On-demand booking ensures quick access to trusted service providers at affordable prices.
4
Supports Property Managers & Residents Alike: Creates new revenue streams for managers while improving tenant satisfaction with seamless communication and service delivery.
5
Initially raised significant funding ($23 million) and aimed to disrupt traditional home care with technology matching families and caregivers.
6
Expanded operations in California, onboarding over 1,200 caregivers.
7
Transitioned from independent contractor model to W-2 employment, which can offer caregivers more benefits and protections.
CONS
1
Ceased all operations and exited the home care industry entirely, indicating business viability issues.
2
The shift to a W-2 employment model was described as "inferior" by the company, suggesting operational or financial challenges.
3
The closure raises questions about the sustainability of venture-backed startups disrupting the home care sector.
Home Hero Features and Benefits
Features
Comprehensive Home Management
Combines tools for maintenance, repairs, household tasks, and inventory management in one place.
Task Scheduling
Allows users to schedule and track household tasks efficiently.
On-Demand Service Booking
Provides easy access to book electricians, plumbers, mechanics, and other essential home services.
AI-Powered Platform (HomeHero OS)
Specifically for property managers to streamline operations like setting up utilities from day one and managing maintenance requests through the app.
Resident Support
Enables residents to log repair or service requests easily; also offers additional services such as deep cleaning or home insurance.
Improved Rental Experience
Focuses on enhancing tenant living experience while creating efficiencies for property managers.
Simplifies Home Management
Reduces stress by organizing all home-related needs in one intuitive platform.
Saves Time and Effort
Automates routine processes like utility setup upon moving in and maintenance handling.
Enhances Convenience & Reliability
On-demand booking ensures quick access to trusted service providers at affordable prices.
Supports Property Managers & Residents Alike
Creates new revenue streams for managers while improving tenant satisfaction with seamless communication and service delivery.
Free Roof Inspections
Transparent, upfront pricing for residential roofing projects.